DoorDash: Applying Deep Learning to Ads Conversion Prediction in a Last-Mile Delivery Marketplace
- Paper: Applying Deep Learning to Ads Conversion Prediction in Last Mile Delivery Marketplace (arXiv:2502.10514, February 2025)
- Authors: Di Li, Xiaochang Miao, Huiyu Song, Chao Chu, Hao Xu, Mandar Rahurkar (DoorDash)
- Venue: arXiv preprint
- Category: Verticals — Search / Ads / Personalization
- Problem setting: DoorDash operates a three-sided marketplace (consumers, merchants, Dashers). Ads must balance advertiser ROI, platform revenue, and user experience, making accurate conversion forecasting central to ad ranking and pricing.
- Beyond CTR: The paper motivates modeling conversion directly rather than relying solely on click proxies, capturing delayed and lower-frequency conversion signals.
- Deep learning approach: The work describes deep neural architectures that encode user context, query/intent signals, and ad/merchant features to predict conversion probability for ad ranking.
- Production focus: As an industrial paper, it emphasizes practical deployment considerations — serving latency, data pipelines, and calibration — rather than purely academic benchmarks.
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Overview
This entry summarizes a February 2025 DoorDash technical paper on applying deep learning to ads conversion prediction in a last-mile delivery marketplace. In sponsored advertising systems, conversion prediction estimates the probability that an ad impression ultimately leads to a purchase or order — a harder and sparser signal than click-through rate (CTR), since conversions occur later in the funnel and depend on merchants, inventory, and user intent.
Key points
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Why it matters
Ads conversion prediction in delivery marketplaces differs from web search or e-commerce in important ways: demand is local and time-sensitive, catalogs are restaurant menus rather than web documents, and the advertiser (merchant) and platform must share value. This paper is a useful industrial reference for teams building conversion-aware ranking systems in on-demand marketplaces.
> Note: This is an annotated index entry. Quantitative results and full methodological details should be verified against the original paper at https://arxiv.org/abs/2502.10514.