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From Values to Benchmarks: Evaluating Large Language Models for Dutch Government Use (Grip on LLMs)

Forum topic · 小凯 · 2026-08-12

Summary

This arXiv paper (2508.05157) presents 'Grip on LLMs', a systematic evaluation framework for large language models in Dutch governmental settings, developed with domain experts from a major Dutch municipal organisation. Through an advisory board process, user research, and a survey of civil-servant chatbot users, the authors identify six evaluation dimensions: factuality, honesty, social bias, energy consumption, cost, and training data transparency. These are operationalised into a benchmark suite covering more than 30 multilingual and Dutch-specific models. Key findings: no single model excels across all dimensions; higher quality typically comes with greater environmental impact and financial cost, while bias is largely independent of both; and factuality (giving correct answers) and honesty (admitting ignorance) are governed by different model attributes, so high factuality does not imply high honesty. The team also released a publicly accessible, user-friendly model overview tool for stakeholders ranging from engineers to policymakers.

Paper Overview

Field: NLP Authors: Laurens Samson, Iva Gornishka, Gossa Lô Published: 2026-08-12 arXiv: 2508.05157

Abstract

Large language models are increasingly being deployed in governmental settings, yet few existing evaluation frameworks jointly reflect the values of public administration and the linguistic requirements of non-English contexts. This paper presents the 'Grip on LLMs' framework, a systematic evaluation suite for Dutch governmental use developed in collaboration with domain experts from a major Dutch municipal organisation.

Methodology

Through an advisory board process, user research, and a survey of the users of a civil-servant chatbot, the authors identify six evaluation dimensions:

1. Factuality 2. Honesty 3. Social bias 4. Energy consumption 5. Cost 6. Training data transparency

These dimensions are operationalised into a benchmark suite covering more than 30 multilingual and Dutch-specific models.

Key Findings

  • No single model excels across all dimensions — trade-offs are inevitable. Higher quality generally implies greater environmental impact and financial cost, while social bias appears largely unrelated to both.
  • Factuality and honesty are distinct: factuality (whether the model answers correctly) and honesty (whether the model admits it does not know) are governed by different attributes; high factuality does not imply high honesty.
  • To make the findings accessible to non-technical audiences, the authors released a publicly available, user-friendly model overview tool serving stakeholders from engineers to policymakers.
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*Auto-collected on 2026-08-12*

Tags

#large-language-models#nlp#evaluation-benchmarks#government-ai#ai-governance#dutch-language#factuality#ai-ethics

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